Last Updated: 2025

Welcome to MUGENKAI.AGENCY (the “Website”). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

1.1 Information You Provide to Us:

• Personal details (name, email address, phone number) when you contact us or fill out forms.
• Business details if you request our services.
• Any other information you voluntarily provide through communication channels.

1.2 Information We Collect Automatically:

When you visit our Website, we automatically collect certain data through cookies and tracking technologies, including:

• Log Data: IP address, browser type, operating system, and pages visited.
• Cookies & Tracking Technologies: We use cookies, including Google reCAPTCHA.

1.3 Third-Party Tools We Use:

We integrate with third-party services, including:

• Google reCAPTCHA – To prevent spam and fraudulent activities.
• Elementor – For website design and functionality.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and improve our services – Including business setup, consultancy, and customer support.
• To enhance website security – Using reCAPTCHA and similar technologies to protect against fraudulent activity.
• For analytics and marketing – To track website performance, improve user experience, and run targeted campaigns.
• To communicate with you – Sending responses to inquiries, newsletters, and service updates.
• To comply with legal obligations – Ensuring compliance with UAE laws and regulations.

3. Sharing Your Information

We do not sell, trade, or rent your personal data. However, we may share it with:

• Service Providers: Third-party companies that help us operate the Website, such as hosting services, analytics providers, and marketing tools.
• Legal Authorities: If required by law or to protect our rights and security.
• Business Partners: In cases where we collaborate with external businesses for enhanced services.

4. Your Data Protection Rights

You have the right to:

• Access your personal data and request a copy.
• Request correction of inaccurate or outdated information.
• Request deletion of your data under applicable law.
• Opt out of marketing communications at any time.
• Control cookies via your browser settings.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online data transmission is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies to enhance user experience and analyze website traffic. You can control cookie preferences via your browser settings. For detailed information, please visit our [Cookie Policy] page.

7. Third-Party Links

Our Website may contain links to third-party websites (e.g., YouTube, LinkedIn). We are not responsible for their privacy policies and recommend reviewing them separately.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

10. International Data Transfers

As we operate in Dubai, UAE, your personal data may be processed and stored outside your country of residence. By using our Website, you acknowledge that your data may be transferred to and maintained on servers located in jurisdictions with different data protection laws than your own. We take all reasonable steps to ensure that your data remains protected in accordance with this Privacy Policy.

11. Data Retention

We retain your personal data only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy.
• Comply with legal, tax, and regulatory obligations.
• Resolve disputes and enforce agreements.

Once your data is no longer required, we securely delete or anonymize it.

12. Children’s Privacy

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we discover that we have inadvertently collected data from a minor, we will take steps to delete it promptly. If you believe a minor has provided us with personal data, please contact us immediately.

13. Your Choices & Control Over Your Data

You have control over how your personal data is collected and used. You can:

• Opt-Out of Marketing Emails: Click the “unsubscribe” link in our emails to stop receiving promotional communications.
• Manage Cookies & Tracking: Adjust your browser settings to block or delete cookies.
• Request Data Deletion: Contact us to have your data erased (subject to legal and regulatory requirements).

For any requests regarding your data rights, please email us at [Insert Contact Email]. We may require verification before processing such requests.

14. Governing Law & Jurisdiction

This Privacy Policy is governed by the laws of the United Arab Emirates (UAE). Any disputes arising from the use of our Website or services shall be resolved under UAE law in the appropriate legal jurisdiction.

15. Disclaimer & Liability

While we take every reasonable measure to protect your data, MUGENKAI AGENCY is not responsible for:

• Data breaches resulting from unauthorized access beyond our control.
• Third-party data collection and processing outside our oversight.
• User negligence in securing personal login credentials or devices.

By using our Website, you acknowledge and agree to the terms outlined in this Privacy Policy.

16. Compliance with Data Protection Laws

We are committed to complying with applicable data protection laws, including:

• UAE Personal Data Protection Law (PDPL)
• General Data Protection Regulation (GDPR) (if applicable to EU users)
• California Consumer Privacy Act (CCPA) (if applicable to US users)

If you are an EU or EEA resident, you have additional rights under GDPR, including:

• The right to data portability (request your data in a machine-readable format).
• The right to restrict processing under certain circumstances.
• The right to object to automated decision-making.

If you are a California resident, you may have the right to:

• Request access to personal data collected.
• Opt-out of data selling (we do not sell your data).
• Request deletion of personal data (subject to exceptions).

For requests related to GDPR, CCPA, or other data protection laws, please contact us at [Insert Contact Email].

17. Updates to This Privacy Policy

We may update this Privacy Policy to reflect legal, regulatory, or operational changes. If we make significant updates, we will:

• Post a notice on our Website.
• Send an email notification (if applicable).
• Update the “Last Updated” date at the top of this page.

Continued use of our Website after updates signifies your acceptance of the revised policy.

18. How to Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or how we handle your data, you can contact us at:

📍 MUGENKAI.AGENCY
📧 info@mugenkai.agency

We are committed to resolving any privacy concerns in a timely and transparent manner.

Final Acknowledgment & Consent

By using MUGENKAI.AGENCY, you agree to this Privacy Policy and consent to the collection, processing, and use of your personal data as described. If you do not agree, please discontinue using our Website.

COOKIE POLICY

Welcome to MUGENKAI.AGENCY (the “Website”). This Cookie Policy explains how we use cookies and similar tracking technologies when you visit our Website. By continuing to use our Website, you agree to the use of cookies as outlined in this policy.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They help websites recognize your device, remember your preferences, and enhance your browsing experience.

Cookies can be:

• Session Cookies – Temporary cookies that expire when you close your browser.
• Persistent Cookies – Stored on your device for a specified period to remember your preferences across visits.

2. How We Use Cookies

We use cookies and similar tracking technologies to:
✅ Improve website functionality and user experience.
✅ Analyze website traffic and performance.
✅ Enable security measures (e.g., reCAPTCHA).
✅ Provide personalized content and marketing.

3. Types of Cookies We Use

4. Third-Party Cookies We Use

We integrate third-party tools that may set cookies, including

• Google reCAPTCHA – Protects against spam and bots.
• Elementor – Stores user preferences for website design and functionality.

These third parties may process your data according to their own privacy policies.

5. Managing & Disabling Cookies

You can manage or disable cookies through your browser settings:

• Google Chrome: Manage Cookies
• Mozilla Firefox: Manage Cookies
• Safari: Manage Cookies
• Microsoft Edge: Manage Cookies

Please note that disabling cookies may affect website functionality.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

7. Contact Us

If you have any questions about our Cookie Policy, please contact us:

📍 MUGENKAI.AGENCY
📧 info@mugekai.agency

By continuing to use MUGENKAI.AGENCY, you consent to our use of cookies as described in this policy. If you do not agree, please adjust your browser settings or refrain from using our Website.